Who is Waseela’s new Chief Technical Officer Bilal Al-Anani?
Information and Communication Technology (ICT) system integrator Waseela has announced the appointment of Bilal Al-Anani as its new Chief Technology Officer (CTO). Al-Anani (who holds an M.Sc. in Electrical Engineering Systems from the University of Michigan, with more than 18 years of industry experience) joins Waseela from Cisco Systems where he has held senior positions for the last 10 years.
Al-Anani commented on this appointment by saying: “It’s really an exciting time to join Waseela to lead its technology strategy. Waseela has proven itself as a leading master system integrator in the Middle East."
“The ICT industry is currently going through a major transformation where the drive towards operational efficiency and automation is increasingly demanding more complex systems, which in turn is creating unique opportunities for experienced and innovative system integrators like Waseela. We will focus on emerging technologies in the field of IoT/M2M, network intelligence and automation systems that are relevant to our region, and provide the highest value to our customers.”
Dr Samer Taha (Waseela’s CEO) stated that the appointment of Al-Anani as the new CTO adds significant value to the company’s technical and engineering capabilities at this critical time. Al-Anani is entrusted with the responsibility of shaping and advancing Waseela’s technology strategy and aligning its solutions and services around this strategy. As Waseela is approaching its tenth year in operations, it is undergoing a technology strategy review and reshaping; Al-Anani will be playing the key role in that process.
5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly
Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.
Here, Business Chief talks to Janthana about her leadership style and skills.
What do you do, in a nutshell?
I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.
How would you describe your leadership style?
I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.
What’s the best leadership advice you’ve received?
Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.
How do you see leadership changing in a COVID world?
I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.
They say ‘from every crisis comes opportunity’, what opportunities do you see?
The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless.
What advice would you give to your younger self just starting out in the industry?
Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.