May 19, 2020

DHL Africa's success streak continues in 2014

Africa
DHL Express Sub-Saharan Africa
PMR AFrica Awards
Silver Stevie Award
Bizclik Editor
2 min
 DHL Africa's success streak continues in 2014

Having won multiple awards for its work in Africa in 2013, DHL Express has once again been recognised for various achievements in the region, highlighting its continued investment and commitment to developing and improving customer service and human talent across the continent.

 Since January 2014 the logistics company has received eleven global awards, including Stevie and Jobberman.com awards, which recognize achievements in staff excellence, customer service, service delivery and HR management, to name a few.

 According to Charles Brewer, Managing Director of DHL Express Sub-Saharan Africa, these awards highlight how the company is consistently able to unlock human capital potential, and marry these talents with innovative industry solutions which ultimately improve the level of customer service in Sub-Saharan Africa.

He said that these awards draw attention to the caliber of talent available on the continent, as well as the importance of continually developing employees’ talent and engagement levels.

He said: “If developed and managed correctly, these engagement levels can result in employees offering exceptional service to clients.

 “According to a recently published survey conducted by Emergence Growth, employee engagement in Sub-Saharan Africa is higher than in all other global regions measured, and as many as 72 percent of employees in the region are considered “engaged”.

 “According to the study, an engaged employee is considered one that is fully absorbed in their work, intellectually involved and thus motivated to do their best work for the company.

“We ensure that talent and employee development plays an integral role in our ongoing strategy, as valuable and engaged staff will ensure a successful and profitable business.” 

The awards won in 2014 thus far include Jobberman.com’s 100 best places to work in Nigeria, a Gold Stevie Award for Sales Turnaround of the year, a Silver Stevie Award for Customer Service Training team of the year, two Bronze Stevie Awards in the insurance and customs category, two PMR Africa Awards (Gold and Diamond) in Namibia, two PMR Africa Awards (Gold and Silver) in South Africa and two PMR Africa Awards in Kenya.

 Brewer said that these awards are testament to the company’s vision, passion and attitude. There is a healthy mix of recognition ranging from customer service to motivated employees – both of which form part of our four pillars, which are Motivated People, Great Service Quality, Loyal Customers and a Profitable Network. 

 “We truly value external recognition and believe that it affirms our position as the International Specialists in Africa. 

“With our continued investment and expansion planned across Africa, we are confident that 2014 will be another great year for us - 36 years and counting in Africa and we’re showing no signs of slowing down,” concluded Brewer.

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Jun 11, 2021

G7 Summit guide: What it is and what leaders hope to achieve

G7
Sustainability
G7Summit
EU
3 min
Business Chief delves into what the G7 is and represents and what its 2021 summit hopes to achieve, in terms of sustainability and global trade

Unless you’ve had your head buried in the sand, you’ll have seen the term ‘G7’ plastered all over the Internet this week. We’re going to give you the skinny on exactly what the G7 is and what its purpose on this planet is ─ and whether it’s a good or a bad collaboration. 

 

Who are the G7?

The Group of Seven, or ‘G7’, may sound like a collective of pirate lords from a certain Disney smash-hit, but in reality, it’s a group of the world’s seven largest “advanced” economies ─ the powerhouses of the world, if you like. 

The merry band comprises:

  • Canada
  • France
  • Germany
  • Italy
  • Japan
  • The United Kingdom
  • The United States

Historically, Russia was a member of the then-called ‘G8’ but found itself excluded after their ever-so-slightly illegal takeover of Crimea back in 2014.

 

Since 1977, the European Union has also been involved in some capacity with the G7 Summit. The Union is not recognised as an official member, but gradually, as with all Europe-linked affairs, the Union has integrated itself into the conversation and is now included in all political discussions on the annual summit agenda. 

 

When was the ‘G’ formed?

Back in 1975, when the world was reeling from its very first oil shock and the subsequent financial fallout that came with it, the heads of state and government from six of the leading industrial countries had a face-to-face meeting at the Chateau de Rambouillet to discuss the global economy, its trajectory, and what they could do to address the economic turmoil that reared its ugly head throughout the 70s. 

 

Why does the G7 exist?

At this very first summit ─ the ‘G6’ summit ─, the leaders adopted a 15-point communiqué, the Declaration of Rambouillet, and agreed to continuously meet once a year moving forward to address the problems of the day, with a rotating Presidency. One year later, Canada was welcomed into the fold, and the ‘G6’ became seven and has remained so ever since ─ Russia’s inclusion and exclusion not counted. 

 

The group, as previously mentioned, was born in the looming shadow of a financial crisis, but its purpose is more significant than just economics. When leaders from the group meet, they discuss and exchange ideas on a broad range of issues, including injustice around the world, geopolitical matters, security, and sustainability. 

 

It’s worth noting that, while the G7 may be made up of mighty nations, the bloc is an informal one. So, although it is considered an important annual event, declarations made during the summit are not legally binding. That said, they are still very influential and worth taking note of because it indicates the ambitions and outlines the initiatives of these particularly prominent leading nations. 

 

Where is the 2021 G7 summit?

This year, the summit will be held in the United Kingdom deep in the southwest of England, with Prime Minister Boris Johnson hosting his contemporaries in the quaint Cornish resort of Carbis Bay near St Ives in Cornwall. 
 

What will be discussed this year? 

After almost two years of remote communication, this will be the first in-person G7 summit since the novel Coronavirus first took hold of the globe, and Britain wants “leaders to seize the opportunity to build back better from coronavirus, uniting to make the future fairer, greener, and more prosperous.”

 

The three-day summit, running from Friday to Sunday, will see the seven leaders discussing a whole host of shared challenges, ranging from the pandemic and vaccine development and distribution to the ongoing global fight against climate change through the implementation of sustainable norms and values. 

 

According to the UK government, the attendees will also be taking a look at “ensuring that people everywhere can benefit from open trade, technological change, and scientific discovery.” 

 

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