Dec 16, 2020

DHL begins international distribution of COVID-19 vaccine

DHL
Logistics
covid-19
vaccine
Georgia Wilson
2 min
DHL aeroplane
DHL announces its preparation for international distribution of the COVID-19 vaccine in December and beyond from its worldwide operating hubs...

In an announcement made by DHL the company has reported the start of its international distribution operations for the COVID-19 vaccine The first vaccine with flights operated by DHL Express and DHL Global Forwarding was received by Israel last week. DHL Global Forwarding also dedicated a charter flight for additional supplies of vaccine doses, with more to follow.

"After numerous months of preparation we are happy that our mission of vaccine distribution has now started and we could contribute our logistics expertise and capabilities to make vaccines accessible worldwide. The current crisis has shown how indispensable international logistics networks are for ensuring that societies have the necessary personal protective equipment and test kits to secure their health. Now we are embarking on the next step in our common fight against the coronavirus. Our teams across 220 countries and territories and our global network as the backbone of cross-border Express logistics is ready - to deliver anytime and anywhere,” commented Travis Cobb, Head of Global Network Operations and Aviation at DHL Express. 

"The development of a Coronavirus vaccine is a silver lining and we are proud to play an active role as the most global logistics provider in bringing this silver lining to people. With our extensive logistics expertise in the Life Sciences & Healthcare sector paired with the commitment and passion of our people we want to play our part in making the Corona pandemic history. That's the purpose of Deutsche Post DHL Group - connecting people and improving lives,” added Thomas Mack, Head of Global Airfreight, DHL Global Forwarding.

In addition to this first flight to Israel, DHL is preparing to carry out additional flights in December and beyond with vaccines from its worldwide operating hubs. Currently more than 9,000 specialists that work across DHL are dedicated to the global network to ensure that pharmaceutical, medical devices, clinical trials, research organisations, wholesalers, distributors, hospitals and healthcare providers are connected across the entire value chain.

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Jun 14, 2021

5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly

Tapoly
Insurance
Leadership
Digital
Kate Birch
3 min
Heading up Europe’s first on-demand insurance platform for the gig economy, Janthana Kaenprakhamroy is winning awards and leading with diversity

Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.

Here, Business Chief talks to Janthana about her leadership style and skills. 

What do you do, in a nutshell?

I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.

How would you describe your leadership style?

I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.

What’s the best leadership advice you’ve received?

Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.

How do you see leadership changing in a COVID world?

I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.

They say ‘from every crisis comes opportunity’, what opportunities do you see?

The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless. 

What advice would you give to your younger self just starting out in the industry?

Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.

 

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