May 19, 2020

Mimecast Reasserts Dominance within South Africa

South Africa
IT
Security
Cloud
Bizclik Editor
2 min
Mimecast Reasserts Dominance within South Africa

Mimecast, the leading supplier of cloud-based email archivingcontinuity and security for Microsoft Exchange, Hosted Exchange and Office 365, has reasserted its dominance within the local market through the acquisition of several key enterprise level clients in the past six months.

 The agreements, which include service commitments to South African Airways, medical insurance provider Netcare, Tiger Brands, Virgin Active, Mediclinic, office supplies specialist Waltons, Sasol, Adcorp, Old Mutual and retail fashion giant Edcon, has extended its already significant enterprise client base  and again underscoring its capacity to provide hosted services that are relevant to the needs of major industry players. 

 Consequently, the organisation currently caters to a total of more than 76,000 enterprise users which has contributed significantly to a remarkable revenue growth of 37 percent year-on-year to £42.7 million in FY2013.

 As the complexity associated with corporate email management continues to intensify so a growing number of enterprise-orientated organisations are beginning to investigate possible alternatives to investing in on premise infrastructure and maintenance.

 Added concerns relating to corporate governance and legislative requirements, particularly in reference to the pending Protection of Personal information act (PoPI), have also encouraged IT decision makers within large corporate environments to begin seeking out a more effective solution.

 Enterprise customers felt the immediate value that Mimecast brought from the onset. 

Darryl Thwaits, Group Chief Information Officer of Tiger Brands, said:  “I have been most impressed with Mimecast. Firstly the staff are incredibly professional and competent. They took on our 3,800 users with no disruption to the business and will enable us to bolt on acquisitions with speed and accuracy.”

  According to Brandon Bekker, Mimecast South Africa Managing Director, the organisation’s growth within the enterprise sector is a significant vote of confidence in its ability to provide a globally competitive alternative to traditional corporate communication continuity, storage and security frameworks.

He said: “Businesses of this magnitude do not make decisions to fundamentally alter their technical strategies lightly. The impact associated with chartering a new course can be significant and must be motivated by a truly remarkable alternative.

“Mimecast’s growth within the South African enterprise space reflects its capacity to provide an archiving, security and continuity solution that offers indisputable value to its users”.

Moving forward, Mimecast will continue to provide more value added services and products that make true business sense by assisting large organisations to address their needs for servicing both their internal staff and their customers more effectively.

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Jun 14, 2021

5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly

Tapoly
Insurance
Leadership
Digital
Kate Birch
3 min
Heading up Europe’s first on-demand insurance platform for the gig economy, Janthana Kaenprakhamroy is winning awards and leading with diversity

Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.

Here, Business Chief talks to Janthana about her leadership style and skills. 

What do you do, in a nutshell?

I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.

How would you describe your leadership style?

I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.

What’s the best leadership advice you’ve received?

Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.

How do you see leadership changing in a COVID world?

I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.

They say ‘from every crisis comes opportunity’, what opportunities do you see?

The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless. 

What advice would you give to your younger self just starting out in the industry?

Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.

 

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